a. Refunds can be requested if the following conditions apply to at least any one of the following:
- Item received is physically damaged;
- Item received has missing parts
- Item received is different from their description on the product detail page; or
- Item received is defective/does not work properly.
In case the product meets any of the above criteria, customer can call up our customer care number 1800 203 3974 to place a return & refund request. Post successful verification of the issue, a refund will be initiated to the customer